Testimonials

Let our clients speak for themselves. The true measure of Charlotte’s work can be seen in her client’s satisfaction. Read her reviews and testimonials for yourself below.


“As Executors, we engaged Charlotte Lipscomb as a realtor to sell the property we received in the Estate.  We were out of town, and Charlotte made it very easy to handle inspections, repairs, and whatever had to be done at the property to prepare it for sale.  She received probably twenty different prospective buyers, taking some of them back four and five times.  She ultimately arranged a sale at our asking price and had a back-up offer, to boot.  She handled the entire matter efficiently and professionally.  We would provide her our unqualified recommendation.”

— John W. Caudill, Jr. & William H. Caudill


“Charlotte Lipscomb is the commensurate real estate professional. She wastes no time and distinguishes herself with the hallmarks of honesty, integrity and consistent performance. She’s demonstrated her experience, skill and no-nonsense approach not once, but five times over the course of the last six years on my behalf. She’s an invaluable asset to her clients because of her excellent reputation, hard work ethic, efficient approach, intuitive insights and deep knowledge of the marketplace. She is able to distill the facts quickly, which enables her clients to make decisions confidently – even in the most difficult market environments. She’s an unusually focused and resourceful problem-solver with a keen eye for detail. When others rely on conventional wisdom/methods, Charlotte finds creative ways to close transactions successfully. I’ve been proud to be associated with her for more than 8 years, and I’d recommend her to anyone.”

— John David Grisebaum


“When we asked for a referral for a good realtor in West Lake, we were told, “Best Realtor: Charlotte Lipscomb, she knows every square inch of dirt in West Lake”.  And that she does!  She listened and discerned what was important to us as buyers and only showed us properties that she knew we would like.  She was efficient with our time and always had several properties lined up to look at. She researched background information and sought out homes that might not be on the market yet. We always felt like she had our best interests at heart and represented us well during negotiations. She was always honest and truthful, even if it meant us not buying a property and her not getting a commission. She is smart, smart, smart and doesn’t miss a detail when it comes to roof conditions, septic fields, previous problems with the house last time on the market,etc… Her advice and help were absolutely invaluable. Best of all, she was an absolute pleasure to work with and we now have a new friend. We won’t use anyone else.”

— Tod & Kim Klubnik


“We moved to Austin seven months ago and have really been happy with our move which was enhanced by a wonderful buying experience with Charlotte. We knew what we wanted and Charlotte really did her homework to find and help us close quickly since we had sold our homes so quickly in Beaumont. She continues to help with other issues which has been nice. First Class service.”

—The Ege’s


“My husband and I had a wonderful experience selling our house with Charlotte. She was very knowledgeable of the area and helped us close the transaction at a quick pace. She works hard to make sure things go smoothly – you have support at every step of the way for all matters related to the sell of the home. She was a pleasure to work with and we will definitely look to buy or sell with her in the future.”

— The Shaws


“We have known Charlotte since moving to Austin in 1993. She was recommended by a mutual friend.

As a very young, newlywed couple Charlotte helped us buy our first home. Since then she has helped us through a myriad of different real-estate transactions. We even sought her counsel with several out-of-state transactions.

With Charlotte it’s not just a house, or tract of land, or business deal. She knows the personal nature of what her clients are involved in. She makes sure that every question is answered, every detail is addressed. Some of which are things that were forgotten by everyone BUT Charlotte.

There has never been a feeling of being a nuisance with Charlotte. She seems to enjoy the hunt for the perfect situation as much as we do. She is always, honest, and can speak the truth in an inoffensive, and gentle way. There is no sense of her telling us something just to make a deal. That’s HUGE when dealing with the emotions of personal finances.

That’s Charlotte. She’s the grace and class that is old Austin. She has a great sense of humor, a superb sense of style, she’s honest, trustworthy, and will ALWAYS be not just a trusted friend but on our team when it comes to any real estate dealings!”

— Bryant and Jenifer Regan


“It was because of Charlotte’s hard-work, dedication and understanding of the Austin marketplace that we were able to find the perfect home for our family.”

— Carter and Kim Strickland


“I cannot say enough about Charlotte Lipscomb. As our agent, she was always working to promote the property and this was in the period of the down-turn. She was creative, innovative, heard what we said, responded in a timely manner and went beyond the expected in finding the customer and closing the sale. She does what she says and shows upmost integrity.”

— Marie M.


“We have used Charlotte multiple times to both buy and sell homes in the last 10 years. She has always been extremely professional, knowledgeable about the Austin area and always calls me back! Personally I consider her much more than a real estate agent. She goes the extra mile even helping us with getting our utilities turned on!!!”

— Jennifer Dillee


“You are a class act and in my opinion, one of the very best in the business.  If we can ever be a reference, feel free.”

— Lee Gaddis


“Charlotte has represented us on numerous occasions over the past 12 years, as both a seller’s agent and a buyer’s agent. She always makes sure everything is in order and has made sure we get the best treatment in all regards and the best price on both ends. She is extremely helpful in the cases that could prove more difficult than the normal cut and dry deals, and makes recommendations when needed. She has met with numerous service people on many occasions to help facilitate the closings. I would recommend her wholeheartedly and would not consider using another realtor.”

— Liz and Ras Redwine.


“Charlotte has assisted us in buying and selling four different homes. In each transaction, it was clear to us that we had a distinct advantage in the negotiations because of Charlotte. She worked harder than the other side and brought more experience to the table. Moreover, it is readily evident that Charlotte is exceptionally knowledgeable and well-connected within the Austin real estate market. Importantly, Charlotte appreciates the nuances associated with balancing financial considerations with significant emotional issues that accompany changing homes. Bringing a house to closure often requires many seemingly minor, yet important, details. Charlotte’s willingness to attend to these details is a critical element of her success. We always found her accessible and willing to work extra hours in order to ensure that the deal closed. For all of these reasons, we wouldn’t use any other realtor.”

— Thomas B.


“Charlotte has helped our family sell two homes and buy one home and is now helping us buy a second home. We have returned to her again and again because of her competence and honesty. Charlotte has a keen sense of the value of every property and is quick to see and point out problems to her client, even when doing so puts a sale and her commission in jeopardy. We therefore trust her judgment and everything she tells us. She knows how to craft contractual language to protect her client during the process of finalizing a sale. She knows how to close a cash deal and where to find the best available financing. She knows and advises her client when lender requirements are unreasonable and can be resisted; and she knows how to evaluate and compare lender financing proposals. Charlotte works tirelessly to find a home for a buyer or a buyer for a seller. She follows up every lead and answers every call without delay. When her client is ready to make a deal, she makes it happen. Charlotte is in our opinion the best realtor in the Austin area, hands down.”

— Grace Casstevens


“Over the past five years, Charlotte has helped me sell one home and purchase two other incredible properties. Charlotte’s expertise and her contacts throughout the market made these transactions so successful. She is a joy to work with, too!”

— Amanda


“I have bought and sold many places in Austin, Tx over the years and have had the opportunity to see the performance of many local realtors. From my experience, Charlotte Lipscomb brings a breadth of knowledge, along with her strong work ethic, responsiveness and professionalism, that is unmatched in this market. She understands the economic issues effecting market trends but is also very tuned-in to the specific needs of each party in a transaction–you could say she’s part economist and part psychologist. Whether you are a buyer or a seller, Charlotte is a wonderful asset to have on your side.”

— J&L


“We have used Charlotte for several real estate transactions in the past and there is not a better realtor in the Austin area hands down. Charlotte represents you with the utmost professionalism. Other realtors in Austin respect her opinion and Title Companies like to work with her because everything will be in order at closing. She pays attention to every detail and knows the Austin area well. She will give you her honest advice on pricing your home to move it quickly so as not to sit on the market for months and months. She works hard for her clients……not on self promotion……she gets the job done. We would never use anyone else!”

— SW


“Charlotte has guided us through 2 sales and 2 purchases over the past 10 years, and we have the utmost trust in her. We would never give a thought to using any other real estate professional. She is a treasure in Austin real estate and the community at large.”

— PM


“When we relocated to Austin, it was a big transition for our family. We chose to lease first so that we could get to know the area. When we began our home search, we had lived here for about two months, and as we searched, we narrowed down exactly what we were looking for as well as the areas we were searching in. Charlotte’s patience through all of this as our needs and wants for our home changed was unparalleled. It took us about six months, we had a few false starts, and many, many viewings, but we did finally find the right house in the right neighborhood. Charlotte was there for us every step of the way. We have been in our home for two months and couldn’t be happier.”

— Joanne Lord


“We like to call Charlotte “the hardest working person in Real Estate”. Working with Charlotte has been an invaluable resource in finding the right home to fit our family. In our case, it could not have been accomplised without her patience and diligence. We have purchased a couple of homes through Charlotte and in each instance, she was able to find what “could not be found”.”

— Mike and Diana


“I have had fantastic experiences in both buying and selling a house with Charlotte as my realtor. She is extremely hard working, knowledgeable, professional and supportive throughout the entire process. She perseveres and takes care of every detail even recommending the right vendors to help when issues came up with the house I wanted to sell (and checking to make sure they did everything right!). I highly recommend Charlotte to anyone wanting to buy or sell a house.”

— Leslie P.


“SHE IS THE BEST!!! Charlotte Lipscomb is by far the best realtor we have ever used. Aside from being delightful to be around, Charlotte is Professional, Professional, Professional! She comes totally prepared at each meeting, does all her homework, knows her area, and answers all questions promptly and with accuracy. Her knowledge and experience are extensive and impressive. We would not think of using any other realtor for future transactions.”

— Susan and Glenn Natiello


“Charlotte is everything we were looking for in a realtora consummate professional and a good person to boot! We met her when we fell in love with a house that she had as a listing, and immediately chose her to sell the house that we needed to (quickly!) sell in order to move. She got it sold on the first day it hit the market, for 97% of our asking price.  But the only reason that happened was because of the advance work she did before the listing. Afterward, we turned to her to sell some undeveloped housing lots, and she again worked her magic. Charlotte is so well connected in the Austin housing market that she didn’t simply list the lots in the MLS she reached out to builders and custom home developers she knew personally, and sold them on the idea of using our lots for their clients. Unlike other realtors we have worked with, she truly is creative and extremely hard-working. As seriously as she takes her work, she is also a fun and charming person, and a pleasure to work with.”

— Sally K.


“Charlotte Lipscomb is certainly deserving of being included as a member of Austin’s Elite 25. I could not be more pleased with her service. She is always cordial and smiling and willing to work however hard the task may require. I am pleased to recommend Charlotte without reservation or qualification!”

— Rex Nichols


“I have known Charlotte personally and professionally for over two decades and have only the highest accolades to offer regarding her competency, market knowledge, incredible work ethic and pure know-how as it relates to her client’s satisfaction. She is the consummate trustworthy professional with profound and intimate market knowledge and the broadest array of real estate skills and contacts of any representative I’ve ever known. Whether you are looking to buy or sell, she possesses complete integrity and a fundamental commitment to client satisfaction.”

— Harris M. Baker, Homebuilder


“We met Charlotte in 2007 when we relocated to Austin from Denver, Co. We were specifically looking to live in Eanes ISD, and she is extremely knowledgeable about the area. She has an amazing memory and can tell you details about every house you look at and then remembers them later when YOU forget! She also knows the history of the homes and neighborhoods in the area which is very beneficial when considering resale. However, I think what I appreciate most about Charlotte is the fact that she takes the time to get to know you and to really understand what is important to you. She doesn’t just help you find a house. She helps you find a home.”

— Brettne Shootman


We used Charlotte for both the purchase and sale of our condo in Austin. She helped us scour the Austin market for just the right property for us, listening carefully to our wish list in a house and introducing us to various neighborhoods in our selected areas. She is professional, friendly, practical with a seasoned eye for the condition and quality of the houses we viewed. We were extremely satisfied with Charlotte’s services and highly recommend her to both buyers and sellers.”

— Doug Jeffries & Patricia Burgess


Thank you again for the wonderful job you and your staff did marketing our condo at the Spring. It was a pleasant and professional experience from beginning to end. Actually, the experience continues even after the end, as I was pleased to get a copy of my closing statement recently from you to help in filing my taxes.

For anyone looking to market real estate in Austin, I heartily recommend that they call you. There are a lot of agents in Austin, and we are lucky to have a strong market currently, so maybe it is a little harder to stand out than it may be in other times. When we chose you, it was mostly because of your professional success combined with your refined, yet relaxed and warm personality. We chose correctly.

What makes you different, beyond your experience and your contacts, is your command of so many facets of a real estate transaction, from legal and tax considerations, to psychology and presentation, to just getting a deal done. Because of your experience, insight, and ability to ask the right questions, the actual sale of the condo was seamless and without surprises.

— Gary R. Holliday


Thank you for all of your wonderful help in selling my home. You blew me away with your patience, knowledge, drive, and kindness. I would recommend you to absolutely anyone who asks! Hopefully well work together again someday.

— Harper and Dave


I have lived in Austin since 1981. During that time I have lived in almost every Austin neighborhood from Westlake to Tarrytown to Clarksville and now in Travis Heights. I have owned rental property in Zilker and Allendale and Bouldin. I have used multiple Realtors, too, and without a doubt, Charlotte Lipscomb stands out as the most professional and successful agent I have used in all the years I have done business here. She has integrity, is super thoughtful and works to provide a positive and fair outcome to both seller and buyer. She overcomes every obstacle,  she creates opportunities that others don’t see and she can make financing and appraisals work when it just doesn’t seem possible. She knows every market and every neighborhood I have asked her to sell or to buy. I will never use anyone else. She has spoiled me with success. I am happy to suggest her to friends and family. She deserves all the praise I can give her!

— Anita R. Tschurr


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